Cookie Policy

This policy sets out how this website uses cookies and similar technologies. This policy should

be read in conjunction with the Privacy Policy.

Type of cookies this website uses and purposes

Cookies are small text files that are placed on your computer by websites that you visit. We

use necessary cookies to make our site work and we would also like to set optional cookies to

help us improve it and give you the best experience possible.

The exact names of cookies we use on our websites may change over time, however, the

descriptions below set out the types of cookies that operate on our website. You can obtain an

up to date list of the cookies we use by contacting us at

- Strictly necessary cookies. These are cookies that are required for the operation of our

website, to provide services explicitly requested by you or to comply with any other

legislation that applies to us, such as the security requirements of the GDPR or the UK

GDPR. They include, for example, cookies that help ensure that the content of a page

loads quickly and effectively.

- Analytical cookies. They allow us to recognise and count the number of visitors and to

see how visitors move around our website when they are using it. We use them to

collect information about how visitors access our services, such as the number of users

on our website, how long they stay on the site for, and what parts of the site they visit.

This helps us to improve the way our websites work, for example, by ensuring that

users are finding what they are looking for easily.

- Advertising cookies. These record your visit to our website, the pages you have visited

and the links you have followed. We will use this information to make our website and

the advertising displayed to you more relevant to your interests and to understand

that content’s effectiveness.

- Functionality cookies. These are used to recognise you when you return to our

websites, which enables us to personalise our content for you and remember your

preferences, for example, to load the chatbot.

Legitimate basis

When you use our website for the first time you are given the opportunity to accept or decline

not strictly necessary cookies.  By using the tick boxes on the cookie banner, you are

consenting to or declining our use of cookies by category as set out in this policy. You can also

change your cookie consents at any time by accessing the cookie banner or by emailing us at .

This might not be the case with Google Analytics, for which we may not ask for your consent

where our risk assessment reveals a low level of intrusiveness and low risk of harm to our

visitors. Read Google's overview of privacy and safeguarding data. Should this be the case, you

can still opt-out at any time from these cookies by accessing the cookie banner and removing

the tick from the relevant box or by contacting us at . To opt out of being

tracked by Google Analytics across all websites, visit


Our use of cookies is proportionate in relation to our intended outcome and limited to what is

necessary to achieve our purpose.

- Session cookies. These cookies allow us to recognise and link the actions of a user

during a browsing session. They are temporary and expire at the end of a browser

session, normally when you exit the browser.

- Persistent cookies. This category encompasses all cookies that are stored on a user’s

device in-between sessions. All persistent cookies have an expiration date written into

their code, but their duration can vary for each category or specific cookie. The

persistent cookies we use normally expire after six months. If you require more

information regarding the duration of a particular cookie used by us please contact us


How to manage your cookie preferences

You can set up your preferences the first time you visit our website and at any time through

our cookie banner or by contacting us at

You can delete all cookies that are already on your device by clearing the browsing history of

your browser. This will remove all cookies from all websites you have visited. Browsers also

allow you to control access to cookies. You can find below the links providing information

about how you can do this for the major browsers:

- Microsoft Edge

- Internet Explorer

- Chrome

- Firefox

- Safari

To find information relating to other browsers, visit the browser developer's website.

To find out more about cookies, including how to see what cookies have been set,

visit or